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Privacy Policy

Last updated: March 24, 2026

1. Introduction

Live Interview AI ("we," "our," or "the Service") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our service at liveinterviewai.com.

2. Information We Collect

Account Information

  • Name and email address (provided during registration)
  • Authentication data (managed through our OAuth provider)
  • Subscription status and billing information (managed by our payment partner)

Usage Data

  • Questions submitted to the AI (text input or voice transcription)
  • AI-generated responses
  • Selected interview domain preferences
  • Daily question count for usage limit tracking

Uploaded Documents

  • CV/Resume files uploaded for answer personalization
  • Reference documents (brand plans, notes) uploaded for context
  • Extracted text content from uploaded files

Technical Data

  • Browser type and version
  • Device information
  • IP address
  • Pages visited and interaction patterns

3. How We Use Your Information

  • To provide and improve the AI interview coaching service
  • To personalize AI-generated answers based on your CV and uploaded documents
  • To manage your account and subscription
  • To enforce usage limits based on your subscription tier
  • To communicate service updates and important notices
  • To analyze usage patterns and improve the Service

4. Data Storage and Security

Your data is stored on secure cloud servers. Uploaded documents are stored in encrypted cloud storage (S3). We implement industry-standard security measures including HTTPS encryption, secure authentication tokens, and access controls. However, no method of electronic storage is 100% secure.

5. AI Processing

Questions and uploaded document content are sent to AI language models to generate interview answers. This processing occurs in real-time and is not stored beyond your active session unless required for service functionality. We do not use your questions or documents to train AI models.

6. Voice Data

When using voice mode, audio is processed by the Web Speech API (provided by your browser) for real-time transcription. Audio data is processed locally in your browser and is not stored on our servers. Optional Whisper-based transcription sends audio to our server for processing, after which the audio is immediately discarded.

7. Third-Party Services

We use the following third-party services:

  • Payment Processor: Handles subscription billing as Merchant of Record. See their privacy policy for payment data handling.
  • Cloud Storage (S3): For secure file storage
  • Analytics: Anonymous usage analytics to improve the Service
  • OAuth Provider: For secure authentication

8. Data Retention

Account data is retained as long as your account is active. Uploaded documents can be removed at any time through the app interface. Upon account deletion, all associated data is permanently removed within 30 days. Usage analytics data is retained in anonymized form.

9. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate personal data
  • Delete your account and associated data
  • Export your data in a portable format
  • Withdraw consent for data processing
  • Object to automated decision-making

To exercise these rights, contact us at [email protected].

10. Cookies

We use essential cookies for authentication and session management. We use analytics cookies to understand how the Service is used. You can control cookie preferences through your browser settings.

11. Children's Privacy

The Service is not intended for users under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, contact us for removal.

12. International Data Transfers

Your data may be processed in servers located outside the UAE. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.

13. Changes to This Policy

We may update this Privacy Policy at any time. We will notify registered users of material changes via email. Continued use of the Service after changes constitutes acceptance.

14. Contact

For privacy-related inquiries, contact us at [email protected].